Business Process Analyst

In this role, you will:

• Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives
• Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
• Review strategic approaches and effectiveness of support function and business performance
• Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
• Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
• Influence, guide and lead less experienced Strategy and Execution staff within the group

Required Qualifications:

• 14 + years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 6+ years Leadership experience.

Desired Qualifications:

• Experience in Change Management
• Experience in Home Lending
• Good understanding of Product – Agile methodology

Job Expectations:

• As part of the change delivery team,lead various sub LOB cabinets and be the focal point in program managing the change execution
• As part of the cabinets, be part of the agile routines with the IT & Product teams and ensure the expected governance & documentation is maintained
• Be part of the agile & still be able to call out deficiencies if any. Work with product & IT teams to ensure those deficiencies are remediated
• Work in tandem with the Product team to partner and support them on various change initiatives
• Obtain a comprehensive understanding of change control process and adherence requirements.
• Perform timely preliminary assessment on change records submitted to HL Change Control Center for validation of required data points and identify errors or missing requirements.
• Review answers to risk & attribute questions for each individual change and ensure answers are complete, accurate, and clear based on the change information entered.
• Communicate clearly through written communication the actions needed from change owners to resolve data points that do not meet the policy requirements.
• Perform document validation of artifacts and properly archive for long-term retention.
• Work closely with other change control user roles (operational risk consultant, change owners) on process adherence opportunities.
• Upload change activities and deliverables document for each change record and manage via collaborative SharePoint site.